Core Return
All of our rebuilt vanos units are sold on a core exchange basis. We will send you a fully built, ready to install vanos so your down time is kept to a minimum. Once you have the new vanos installed you simply return your old vanos to us with the provided return shipping label (US domestic orders only) that can be found in the box with your invoice, and we will refund the deposit back to your credit card or payment account within 5 business days. This makes for a quick and easy install without having to wait for parts being sent back and forth.
All vanos units, tool kits and a few other particular parts that require a core deposit will have a pre-paid return label in the box. Simply use the same box, apply the provided label over the existing one, and drop it off at any post office.
Customers outside of the US will need to arrange their own core return shipment as we are not able to supply prepaid return labels due to customs information and costs.
- Package all items carefully with paper to prevent damage
- Do not leave items loose in the box as they can easily get lost or damaged
- Drain all excess oil from vanos units and use supplied zip-loc bag
If you've lost your return label you can contact us for a new one
Please note our new address -
DrVanos Core Returns
1500 Chisholm Trail Rd
Suite 300
Round Rock, TX
78681